Support • Safety • Immediate Help
Crisis Intervention & First AidQuick support matters. This page brings together crisis intervention resources, emergency contacts, and first-aid information to help individuals and families respond with care, calm, and confidence. Crisis Intervention ServicesCrisis intervention services are designed to provide immediate support to individuals experiencing a mental health crisis. The goal is to help stabilize the situation, protect the individual’s safety, and connect them with ongoing care.
First Aid ServicesFirst aid services provide immediate care to individuals who are injured or suddenly become ill. The goal is to preserve life, prevent the condition from worsening, and promote recovery until professional medical help arrives.
Crisis Intervention resourcesSuicide Prevention Hotline and Chat Lineby The 988 Suicide & Crisis Lifeline The National Suicide Prevention Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week.
How to connect: Call or text 988. Or visit website for live web chat.
Mental Health Support & Crisis Text Lineby The Crisis Text Line Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.
How to connect: Text HELLO to 741741 or message HELLO to 443-SUPPORT on WhatsApp from anywhere in the USA to reach a trained volunteer Crisis Counselor in English. Your opening message can say anything. Keywords like “HOME,” “START,” and “HELLO” simply help identify how people heard about the service.
For bilingual Spanish/English support, text HOLA to 741741 or message HOLA to 442-AYUDAME on WhatsApp. Crisis Text Line currently offers service in the USA, UK, Canada, and Ireland. Trevor Lifelineby The Trevor Project The TrevorLifeline's trained counselors offer confidential crisis intervention and suicide prevention services for lesbian, gay, bisexual, transgender, queer and questioning (LGBTQ) young people under 25.
How to connect: Call 866-488-7386 (TTY) or text START to 678678 for confidential messaging.
National Youth Crisis Hotlineby Kristin Brooks Hope Center - IMAlive IMALIVE is a service of the Kristin Brooks Hope Center (KBHC), a nonprofit organization, focused on suicide intervention, prevention, awareness and education. KBHC provides help and hope through online crisis chat, college campus and high school events and other educational programs.
How to connect: Call 800-422-4673 or visit website.
Crisis/Emergency Servicesby Northeast Counseling Services Northeast Counseling Services' crisis intervention team is available to help determine an individual's level of need and can include evaluations within the community if indicated. They are dedicated to promoting recovery, resilience and wellness for individuals, families and the community by providing comprehensive and effective behavioral health services through a caring, responsive partnership.
How to connect: Call 570-735-7590
Behavioral Health Walk-In-centerby St. Luke's University Health Network St. Luke’s Psychiatric Associates’ Behavioral Health Walk-In Center, located at the Lehighton campus, offers a welcoming and comfortable, non-residential environment for those dealing with a variety of mental health issues. The walk-in center can assist individuals age 14 and older in Carbon, Monroe or Pike county. First Aid & Emergency RoomsGeisinger South Wilkes-Barreby Geisinger Geisinger South Wilkes-Barre provides high-quality emergency, urgent, same-day and short-stay services for adults and children throughout greater Wilkes-Barre and the Wyoming Valley. A full range of comprehensive medical and surgical services are available at GSWB, a campus of Geisinger Wyoming Valley Medical Center, making it a premier choice of care for families from all over northeastern Pennsylvania.
How to connect: Call 570-808-3100
Wilkes-Barre General Hospitalby Commonwealth Health Wilkes-Barre General Hospital has long been recognized for excellence in heart and vascular care, and offers advanced treatment for wide-ranging specialties, including orthopedic surgery, neurosurgery and minimally invasive robotic-assisted procedures.
How to connect: Call 570-829-8111
Geisinger - Wyoming Valley Medical Center Hospitalby Geisinger The professionals at GWV provide high-quality, coordinated, patient-centered care for residents of northeastern Pennsylvania and beyond. Located just outside of Wilkes-Barre, GWV is home to a Level II trauma center to provide care for the most seriously ill and injured patients, as well as services in more than 50 specialty and subspecialty areas.
How to connect: Call 570-808-7300
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